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Betsy Lemus has a diverse work experience spanning over two decades. Betsy currently works at Katana Software, Inc. as a Training Support Specialist since May 2021. Previously, they held various roles at Holiday Inn Club Vacations, including Manager, Brand Performance from February 2015 to December 2020, Senior Manager, Guest Service from April 2013 to February 2015, Manager, Guest Service from September 2010 to April 2013, and Office Manager, Guest Service from February 2008 to September 2010. Betsy also worked as a Project Manager at Holiday Inn Club Vacations from December 2007 to February 2008. Prior to that, they were the Executive Assistant to the Executive Vice President at Wyndham Vacation Ownership from March 2004 to December 2007, and the Executive Assistant to the Vice President of Sales at Thomson Financial from April 2000 to August 2003.

Betsy Lemus has a background in Psychology from Adelphi University, although the specific dates of their education are not provided. In addition to their degree, Betsy has obtained several certifications. In 2015, they became a Targeted Selection Interviewer through DDI | Development Dimensions International. The following year, in 2016, they acquired the certification for Developing Others from the same institution. In 2017, Betsy obtained the certification for Engaging and Retaining Talent, also from DDI | Development Dimensions International. In 2018, they earned a certification in the 7 Habits of Highly Effective People from FranklinCovey, and in 2019, they obtained the certification for the 4 Essential Roles of Leadership from the same institution. Most recently, in August 2022, Betsy completed the One-Minute Habits for Success certification from LinkedIn.