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Shannon Kelly has extensive work experience in the field of enterprise information management and data operations. Shannon started their career at Independence Blue Cross, where they held various accounting roles from 2001 to 2011. Shannon then moved on to Software AG, where they worked as an Associate Consultant from 2011 to 2013, conducting requirements gathering and supporting large-scale data-centric implementations. Afterward, Shannon worked at Breakaway Technologies as a Solution Architect, specializing in IBM Cognos TM1, from 2013 to 2014.

Since 2014, Shannon has been working at Ascensus, starting as a Senior Financial Analyst and later advancing to roles such as Business Intelligence Solution Owner, Product Owner for Enterprise Information Management, and Program Manager for Enterprise Information Management. In these roles, they played a key role in transforming and managing the company's data operations and governance processes, championing the value of data as a strategic business asset, and leading cross-functional teams to deliver on priority projects. Shannon also led the transformation and redesign of budgeting and forecasting processes and facilitated training sessions for business intelligence and planning analytics tools.

Overall, Shannon Kelly has a diverse background in enterprise information management, data operations, and finance/accounting, demonstrating a track record of successfully driving transformational data solutions and delivering business results.

Shannon Kelly completed their Bachelor of Science (B.S.) degree in Accounting at La Salle University from 2003 to 2008. Shannon then pursued a Master of Science (MS) degree in Information Systems at Widener University from 2009 to 2011. In 2018 and 2019, Shannon attended Villanova University, however, no specific degree or field of study is mentioned for this period. Additionally, Shannon obtained additional certifications, including the Certified Scrum Product Owner® (CSPO®) from Scrum Alliance in September 2023, the Data Management Fundamentals Exam: Practitioner Level from Badgr in February 2022, and the Certificate in Executive Presence & Influence: Persuasive Leadership Development from Wharton Executive Education in January 2022.