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Savannah Westfall is a dedicated professional with a strong background in healthcare administration and quality improvement. Currently serving as a Quality Improvement Lead and Onboarding Lead at Centria Healthcare since August 2020, Savannah has a proven track record in implementing process improvement initiatives that enhance efficiency and patient care. Prior experience includes a Business Intern role at Ascension St. John Hospital, where Savannah successfully increased co-payment collection rates through a patient outreach program and supported high-volume call operations. Additional roles as an Administrative Assistant and Caregiver have further developed Savannah's skills in customer service, compliance, onboarding, and data analysis. Savannah holds a Bachelor of Science in Health Administration from Central Michigan University, obtained in 2019.