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Shantelle J. is a seasoned professional in fraud management with extensive experience in the banking sector. Currently serving as Senior Director of IAS Fraud at Arvest Bank since January 2022, Shantelle has previously held senior leadership roles at Conduent as Sr. Director of Fraud Operations, Citi as VP and Fraud Risk Officer, and Chase as Vice President of Operations in Credit & Debit Fraud Prevention. Shantelle possesses a Master of Business Administration degree from Western Governors University and a Bachelor of Science degree in Business Administration from the University of the Incarnate Word.