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Ezra Fermanis is an experienced professional currently serving as the UK Country Manager for Arlo Training Management Software, where responsibilities include driving growth and retention in the UK operations. Additionally, Ezra is a certified Microsoft Partner for Viva Glint, focusing on enhancing employee experience and engagement through customer success initiatives. Previous roles include Senior Customer Success Manager for both Glint and HRIZONS, along with experience as a LinkedIn Coach, managing customer success teams at Arlo, and delivering continuous professional development programs in engineering. Educational qualifications include a Master's Degree in Business Development from The University of Auckland and a Bachelor's Degree in Business Studies from Massey University, complemented by a Web Development certification.