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Yazan Al Hamwi is a seasoned professional with extensive experience in learning architecture, quality management, and technical support. Currently serving as a Learning Architect and Senior Learning Engineer at Area9 Lyceum since April 2020, Yazan specializes in transforming customer materials into adaptive learning courses and collaborating with experts on performance outcomes. Prior roles include Spacetoon Education Manager, where responsibilities encompassed developing educational content and managing curricula, and Quality Manager at both SpaceToon Kids TV and Game Power 7, focusing on quality assurance and customer service improvement. Yazan also led the Technical Support Team at Syrian Virtual University, overseeing staff performance and service quality. With a Master's candidacy in Marketing Research and a Bachelor's degree in Business Administration from Damascus University, Yazan combines educational expertise with a strong background in project management and a commitment to innovative solutions.