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Claudio Agnesani has extensive experience in IT support and system administration, with a professional trajectory spanning over two decades. Currently serving as a Senior IT Support Manager at Ardian since January 2020, Claudio has previously held prominent roles including Senior IT Support Team Lead and IT Support Team Lead. Prior experience includes positions as Sales & Tech Support Channel Manager and Senior System Administrator at Coretech Srl from 2000 to 2019, and as a System Administrator at BNL Multiservizi, overseeing Microsoft systems for multiple BNL group companies. Additionally, Claudio worked as a System Administrator at Consorzio DAG Italia, focusing on installations and updates for major clients such as SIEMENS and ENI DATA. Early in professional career, Claudio gained valuable experience as a System Administrator at Hermes Cart SRL from 1996 to 1998.