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Aya Ashraf is a seasoned professional with extensive experience in commercial and operational roles within the e-commerce and logistics sectors. Currently serving as Chief Commercial Officer at Aqarmap.com since August 2018, Aya has previously held various leadership positions at Jumia Egypt from October 2013 to September 2018, including Head of Operations Excellence and Project Manager. Aya's expertise encompasses enhancing customer communication, optimizing supply chain performance, and leading technical support initiatives. Academic credentials include a Master of Business Administration in Strategic Planning from Edinburgh Business School, a Diploma in Executive Management from The American University in Cairo, and a Bachelor of Arts in Mass Communication from Ain Shams University.