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Catriona Hay currently serves as the Revenue Operations Manager at Ideally, where the company provides an innovative self-service insights platform. Prior to this role, Catriona held several positions at ArchiPro, including Head of Platform Success and Operations Manager, focusing on team management and revenue operations while optimizing CRM processes. Catriona's extensive experience also includes leadership roles at The Misfits Media Company, where revenue and profit growth were key responsibilities, and positions at Cirrus Media Australia, involving business development and account management in the media sector. Catriona holds a Master of Arts in International Relations from The University of Edinburgh, complemented by an academic exchange in Political Science from Queen's University.