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Ryland Marsh has a diverse work experience, starting with their current role as Customer Service Manager and Customer Success Specialist at Aperia Technologies, where they interact directly with clients to exceed customer expectations with a knowledgeable, courteous, and professional manner. Prior to this, they were an Account Coordinator at Planet Forward, a global professional staffing and recruitment company specializing in strategic solutions for the Energy & Infrastructure, Oil & Gas, Manufacturing, and Information Technology sectors. Before that, Ryland was a Student Finance Coordinator at Purdue University Global, where they had to verify student data in compliance with Department of Education Title IV financial aid regulations. Ryland also held roles as a Freelance Captioner at Rev.com, Spa Manager at Massage Envy, and Orientation Leader and Resident Assistant at Loyola University Chicago.

Ryland Marsh obtained a Bachelor of Science in Psychology from Loyola University Chicago between 2009 and 2015. In February 2022, Ryland Marsh obtained two additional certifications from LinkedIn, one for 15 Secrets Successful People Know about Time Management (getAbstract Summary) and the other for De-Escalating Conversations for Customer Service.