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Michelle Matte is a Senior Client Solutions Manager at AnswerNet since April 2021. Prior to this role, Michelle held the position of Director of Contact Centre Operations - Western Canada at Stericycle Communication Solutions from July 2012 to April 2021. Michelle also served as a Board Member responsible for the Membership Portfolio at BC Contact Centre Association from November 2010 to April 2021. Before that, Michelle was the Branch Manager at TigerTel, a Stericycle Communications Solutions ULC Business, from November 2006 to July 2012.