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Karen Kilbourn is an experienced professional currently serving as a Customer Service Specialist and Workshop Producer at Advance Your Reach since April 2020. In addition to this, Karen operates as a Virtual Assistant focusing on social media and digital marketing through SuperK Virtual Assistance. Karen also holds the position of Executive Assistant & Tech Concierge for a high-profile speaking coach, providing technical support for workshops. As the Mid-Michigan Chapter Director for Mommies Enduring Neonatal Death, Karen offers vital support to families facing infant loss. With a significant entrepreneurial background including roles at Monat Global and Sammy's Hope, Karen combines over two decades of experience in various capacities, including as the CEO of Kilbourn House, and has a strong educational foundation with a Master's degree in Family Psychology from Capella University.