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Carrie Preston is an accomplished support services analyst with extensive experience in technical support for SaaS platforms. Currently employed at Amplify, Carrie specializes in troubleshooting, data analysis, and ensuring compliance with service level agreements. Previously, Carrie held the position of Sr. Customer Account Manager at Wendover Art Group, managing business development and sales teams across the Northeastern United States and Canada. At IDSTC, Carrie focused on client integrations for software applications while handling project management responsibilities. Carrie's background includes project management and product development roles at Karmora and leading cross-functional teams at ByDesign Technologies. Carrie holds a B.S. in Business with a focus on International Business from the University of Phoenix.