Wonder Molina has a diverse work experience spanning various roles and industries. They started their career in 2001 as a Head Cashier/Trainer at Miami Subs Grill, where they were responsible for training new employees and maintaining cash drawers. They then worked as an Assistant Manager at Rolling Door Parts, supervising employees and managing inventory.
In 2007, Wonder Molina worked as a Garage Door Technician on a short-term project/contract with Garage Door ETC. They then joined DISH Network as a Field Service Technician, where they maintained and improved customer service and conducted installations.
From 2013 to 2015, Wonder Molina worked as an Inventory Control Specialist at WORLDPAC, managing inventory and receiving deliveries. They then transitioned to a career in IT, starting as a Help Desk Support Specialist at Plasco ID, providing software and hardware support. They later became a Hardware Support Specialist, performing physical repairs on card printers, and eventually a Senior Help Desk Technician, acting as the main point of contact for escalations and complex questions.
Wonder Molina then worked as a Network Operations Center Technician at CESPlus, where they used SIEM tools to provide insights and improvements, troubleshooted production items, and identified network issues. They later joined Amerijet International as an IT Desktop Support Engineer, providing remote technical support and troubleshooting network issues.
In 2022, Wonder Molina became a System Network Administrator at Embassy Loans, Inc., responsible for designing and maintaining the organization's IT infrastructure and implementing security protocols.
Currently, Wonder Molina is working as an Information Security Analyst at Amerijet International, ensuring the security of the organization's information systems.
Overall, Wonder Molina has a solid background in IT support, networking, and system administration, with experience in customer service and inventory management.
Wonder Molina's education history is as follows:
Wonder enrolled in Cenpec from 1995 to 2000 and obtained a High School Diploma.
In 2020, Wonder attended the Academy of South Florida and completed a program in Cyber Security Professional.
Starting in 2022 and ending in 2024, Wonder pursued a Bachelor of Science degree in Cybersecurity at Miami Dade College.
Wonder also completed several certifications, including:
- CompTIA A+ ce Certification in February 2018.
- Cisco Certified Entry Networking Technician (CCENT) in January 2020.
- Understanding of Cisco Network Devices in February 2020.
- Cisco Certified Network Associate Routing and Switching (CCNA R&S) in February 2020.
- Cisco Certified Network Associate (CCNA) in February 2020.
- CompTIA Network+ ce Certification in June 2020.
- CompTIA IT Operations Specialist – CIOS in June 2020.
- Certified Ethical Hacker (CEH) in September 2020.
- CompTIA Security+ in November 2020.
- CompTIA Secure Infrastructure Specialist - CSIS in November 2020.
- Microsoft Certified: Azure Fundamentals in February 2021.
- CompTIA IT Service Management Foundations: Tools in February 2023.
- Technical Writing: Quick Start Guides in March 2023.
- IT Service Management Foundations: Change Management in April 2023.
- Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications in April 2023.
Wonder also completed an Associate of Science degree in Computer/Information Technology Administration and Management at Miami Dade College, although the start and end years are not provided.
Additionally, Wonder completed another Associate of Science degree in Networking Services Technology at Miami Dade College, although the start and end years are not provided.
Lastly, Wonder obtained the Microsoft 365 Fundamentals certification, although the exact completion date is not specified.
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