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Emily Benas is an experienced professional with a strong background in customer relations and fulfillment operations. Since July 2017, Emily has served as the Manager of Customer Relations at the American Speech-Language-Hearing Association (ASHA). Prior to this role, Emily spent three decades at National Geographic, where key positions included Senior Manager of Fulfillment Operations & Customer Care, Manager of International Fulfillment, International Fulfillment Coordinator, and Senior Information and Service Representative. Throughout this tenure, Emily was instrumental in managing global fulfillment, enhancing community engagement, and ensuring compliance with service standards. Emily holds a Bachelor's Degree in Mass Communication/Media Studies from Towson University and graduated from Smithsburg High School.