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Alessio DiFranco is a seasoned professional with extensive experience in customer service and sales, currently serving as a Customer Service and Sales Representative at American Ring since June 2015. Simultaneously, Alessio holds a position at APD Plumbing LLC as a Foreman and Office Assistant, where responsibilities include creating jobsite drawings, drafting proposals, and providing on-site customer service, along with labor assistance in plumbing services. Prior experience includes serving as a Server and Dishwasher at La Vera Party Center, where customer service was a primary focus, and functioning as a Circulation Desk Assistant at John Carroll University, assisting students with library services. Alessio earned a Bachelor of Business Administration (B.B.A.) in Marketing from John Carroll University between 2011 and 2015.