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Juan Alonso worked as a Research Interviewer at Nielsen Company from January 2007 to June 2012, where Juan researched TV viewing habits and conducted market research on various consumer trends. Following this, Juan held various positions at Mc Donalds Restaurants 4850 from January 2005 to March 2007, working as a Cashier, Cook, and Staff member during overnight shifts. Currently, Juan serves as a Customer Relationship Management Manager at American Power and Gas, starting in July 2012. In this role, Juan manages the Retention Department and is responsible for preventing account loss through a high call volume of 250+ calls per week. Additionally, Juan also works as an Enrollment Validation Manager, focusing on Customer Relationship Management to drive growth for the company.