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Santana Keehan has been with American Family Insurance since September 2012, currently serving as a Sales and Service Care Center Team Manager. Santana also held the title of Sales and Service Operations, overseeing operations for all operating states. Prior to this, Santana worked as a Receptionist/Office Coordinator at Icon Salon from September 2004 to April 2011. Santana graduated from Saint Norbert College in 2009 with a Bachelor of Business Administration (BBA) degree.