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Janet Pe is a skilled accounting and client service professional with experience in various roles. At H&R Block from January 2022 to April 2022, Janet processed client transactions and maintained a 90% client retention rate through exceptional customer service. Previously, at California State University-Los Angeles from May 2018 to May 2020, Janet worked as an accountant, ensuring the accuracy of business transactions and data entry in PeopleSoft with a 95% accuracy rate. Additionally, as a tax specialist for Volunteer Income Tax Assistance from October 2019 to March 2020, Janet passed a credential exam and meticulously reviewed client information to guarantee accuracy in tax returns. Janet holds a Bachelor of Science degree in Accounting and Computer Information Systems from California State University, Los Angeles, completed in 2020.