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Natalie Helmick has a background in Hospitality Management and Business Management from James Madison University. Natalie has experience working in various roles within the hospitality industry, such as Front Office Hospitality Intern at The Hotel Hershey, Front Desk Agent at Hotel Madison & Shenandoah Valley Conference Center, and Guest Services Associate at The Inn at Virginia Tech and Skelton Conference Center. Currently, Natalie is working as a Customer Success Representative at Prismm Technologies, where Natalie conducts onboarding and training for new clients, manages a portfolio of existing clients, and coordinates with third-party vendors for project management.