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Derek Barcelo is a Senior Technical Support Specialist at Alloy since January 2021, bringing a wealth of experience from previous roles at Wix.com, where employment spanned from October 2017 to January 2021 as a Team Lead, Product Support Specialist, and Customer Support Specialist. Derek also served as a Manager at Teavana from October 2016 to October 2017, overseeing store operations, staff training, and visual merchandising in a high-volume location. Earlier experience includes working as Marketing Staff at Hostel One Prague in 2016, managing front desk reception and coordinating activities for a large guest base while contributing to the hostel's online presence. Derek Barcelo earned a degree from Florida International University between 2011 and 2015.