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Jamie Middleton is an experienced professional in technical support and customer service, currently serving as a Senior Technical Support Specialist and Customer Champion at Zapier since November 2019. Prior to this role, Jamie contributed to Squarespace in various capacities, including facilitating webinars for customers and providing technical support as a Customer Operations Advisor from August 2014 to November 2019. Jamie's early career at Netflix from April 2010 to August 2014 involved handling escalated customer service calls and collaborating with engineering teams to resolve complex issues. Jamie holds a Bachelor of Fine Arts in Fine and Studio Arts with a concentration in Painting from the University of South Florida, earned between 2002 and 2007.