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Paula Muniz is an IT Professional with extensive experience in administrative support and technical assistance across various sectors. Currently employed at Alicart Restaurant Group since August 2017, Paula oversees IT department functions, including purchase tracking, system monitoring, and vendor coordination for major projects. Previously, Paula served as a Helpdesk Support Intern at United Way of New York City, where responsibilities included leading technology deployment, providing technical support, and managing ticketing systems. With a background in the beauty industry, Paula held managerial roles at Ebony Styles International Beauty Salon and DonSuki Salon, focusing on client service, team management, and operational efficiency. Paula holds a Comptia A+ certification from NPower and a cosmetology degree from Empire Beauty School.