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Emmanuel Santiago is an experienced IT professional currently serving as an IT Officer at Qatargas Al Khor International School since November 2022, where responsibilities include providing technical support to over 4,000 students and 500 staff, as well as managing inventory and asset disposal. Prior to this role, Emmanuel worked as Tier 2 Desktop Support at Ali Bin Ali Technology Solutions (December 2019 - July 2022), providing support to OOREDOO Qatar and the Ali Bin Ali Group of Companies. Earlier experience includes serving as IT Service Desk at Qatar Computer Services Wll, where support was provided to Texas A&M University - Qatar, and as an IT Helpdesk member for the Ocean Blue Project at Salam Technology. Emmanuel's career began with an internship at the Tourism Infrastructure and Enterprise Zone Authority in early 2015. Emmanuel holds a Bachelor of Science in Information Technology from De La Salle University - Dasmariñas, obtained in 2015.