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Sriya Yalla is a skilled professional in customer success with extensive experience in managing client relationships and enhancing customer satisfaction. Currently serving as the Manager of Customer Success at Akrivia HCM since October 2023, Sriya previously held multiple positions at Sense from July 2021 to November 2023, including Customer Success Manager, Associate Customer Success Manager, and Customer Success Associate. Prior to that, experience included roles at SmartServ as a Customer Success Associate and Business Associate, as well as an internship at Greenko Group. Sriya holds a Bachelor of Technology in Civil Engineering from Manipal Academy of Higher Education, completed in 2020.