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Mark Collins has a strong and diverse work experience, with their most recent role as the Regional Director at Ageas Insurance Company (Asia) Limited. Prior to that, they served as the CIO at Ageas in the UK from 2018. Mark also held CIO positions at Vitality UK from 2014 to 2017 and at PruHealth from 2012 to 2014. Mark has extensive experience in the telecommunications sector, having worked at Vodafone from 2006 to 2012 in roles such as Head of IT Delivery, Head of eTechnology, and Head of IT (NewCo). Before their telecommunications roles, they worked as a Military Assistant at the Ministry of Defence and as a Business Change Manager and Programme Manager at NATO.

Mark Collins completed their Master's degree in Science Information Systems from Cranfield University in 2002. Following this, they pursued a Master's degree in Business Administration from The Open University between 2003 and 2005.