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Kevin Gibson is an experienced professional in project operations and customer experience management, currently serving as Team Lead and Project Operations Manager at Adyen since November 2019. Previously, Kevin held the position of Customer Support Program Manager for ECOM and Warranty at Anki from September 2017 to November 2019, and worked at Gap Inc. as IT Customer Experience Lead and Senior Team Lead for the Global Support Service Desk, overseeing a large team and enhancing service metrics. Kevin began their career with multiple Executive Team Leader roles at Target, focusing on operations and team management, and completed internships with DMB Associates on the Redwood City Saltworks project. Kevin's educational background includes an MBA and a Bachelor of Science in Business Administration, with concentrations in Accounting and Finance, from California State University, Chico.