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Nikole Kaihani has extensive experience in quality assurance and contract administration, currently serving as Associate Director of Quality Assurance at Advocate Capital, Inc. since March 2019. Previously held various roles at Advocate Capital, including Quality Assurance Manager and Quality Assurance Supervisor. Prior to this, Nikole worked as a Contract Administrator at Change Healthcare and held multiple positions at Ncontracts, culminating in the Vice President of Contracts role, where responsibilities included managing client accounts, onboarding, and team management. Early career highlights include paralegal roles at the Department of Human Services, Allstate Technical Services, Bell, Tennent, & Frogge, and Feeney & Murray, PC, specializing in various legal fields. Nikole holds a Bachelor of Science in Communication and Media Studies from the University of Tennessee, Knoxville, and a Paralegal Certificate from Southeastern Career College.