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BJ M. currently serves as the Manager of Student Accounts & Collections at Chamberlain University, overseeing a team responsible for managing over $80 million in receivables and improving account recoveries. Previous experience includes roles as a Certified Finance/Insurance & Business Manager at McGrath Volvo Cars Barrington, where BJ ranked among the top F&I managers across multiple dealerships, and as Sr Default Resolution Operations Manager at FMS - Financial Management Systems, focusing on collections for the Department of Education. BJ has held various managerial positions in collections, including Director of Collections at Leading Edge Recovery Solutions, and Division Manager of Subrogation Claims & Credit Card Collections at American Recovery Solutions. Educational background includes coursework in Criminal Justice and Business Management at Harper College.