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Wortimla RS has a robust background in customer success and technical writing, currently serving as a Senior Customer Success Manager at Adobe since June 2019. Prior experience includes a role as a Product Solutions Consultant in Tech Comm at Adobe and a position as a Senior Technical Writer at EPAY Systems from March 2016 to June 2019. Wortimla's earlier work involved editing and content writing at SkyForest Connect and technical writing at Oracle Corporation, where responsibilities included creating installation and upgrade guides for product administrators. Educational qualifications include a Bachelor of Social Work from St. Joseph's College in Bangalore, completed in 2011, and attendance at Sacred Heart from 2000 to 2006.