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Erin Marks has a diverse work experience in customer service, event coordination, and social media specialist roles. They are currently working as a Customer Experience Specialist at Novi AMS since September 2021. Prior to that, Erin has worked at the American Society of Civil Engineers from April 2018 to September 2021, starting as a Coordinator and later becoming a Senior Coordinator in Conference and Event Services. Before joining the ASCE, Erin worked at the Product Liability Advisory Council, Inc. as a Social Media and Technology Specialist from August 2012 to April 2018.

Erin Marks completed their Bachelor of Science (B.S.) degree in Communication and Media Studies at Shepherd University from 2010 to 2012. Prior to that, they attended Drexel University from 2007 to 2010, although their specific degree and field of study during that time were not specified. Furthermore, Erin Marks obtained certification as a Quickbooks Certified ProAdvisor from QuickBooks Online Professional in January 2022.