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Steve Chapman is a seasoned professional with substantial experience in account management and operations within diverse sectors. Currently serving as a Senior Account Manager at Acuutech since October 2022, Steve previously held key positions, including Operations Manager at Rhenus High Tech Ltd from May 2015 to October 2022, where responsibilities included supervising operations across High Tech and 4PL EMEA. Prior to that, Steve was the Business Operations Manager at yQ Meet & Assist Ltd, where significant operational improvements led to a remarkable increase in SLA levels from 95% to 99.8%. Earlier roles include IT Manager and Customer Service Executive at WestOne Cars, where focus on IT integration and client service excellence was paramount. Steve's formal education was completed at Teddington School from 1998 to 2003.