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Natalie Keshlear is an accomplished professional with extensive experience in customer support and relationship management across several organizations. Currently serving as a Senior Customer Support Representative at ActiveCampaign since May 2022, Keshlear specializes in technical support for email delivery and API issues, while fostering strong customer relationships to enhance satisfaction and retention. Prior experience includes a similar role at Wildbit and a Wilderness Therapy Guide position at Open Sky Wilderness Therapy, where Keshlear developed leadership skills and mentored diverse individuals. Keshlear's background also includes a leadership role in community outreach at Camp Augusta and customer support management at Basecamp, emphasizing expertise in nonviolent communication. Keshlear began a career in customer service at SoundCloud, demonstrating strong event planning capabilities. Keshlear holds a Bachelor's degree in Communication and Media Studies from SDSU College of Sciences.