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Gena Prangnell serves as the Director, People & Culture at Acera Insurance. Prior to this role, they held positions in human resources at CapriCMW, Renfrew Insurance Ltd., and Agrium. With a Bachelor of Management in Human Resources and Labour Relations from The University of Lethbridge and a Diploma in HR from Mount Royal University, they have a strong educational background in the field. Throughout their career, they have been responsible for various HR functions such as recruitment, onboarding, training, and career development. They have also been involved in employee benefits coordination and service representation.