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Jeffrey van Rossum is currently the Customer Journey Owner zakelijke verzekeringen at ABN AMRO Verzekeringen, where Jeffrey oversees customer journeys for the business market. Prior to this, Jeffrey worked as a Senior Communicatieadviseur and specialist online media at Saxion University of Applied Sciences. Jeffrey also owns Blue Tomato Webcommunicatie and has experience in various roles such as Communicatieadviseur, Webregisseur, and Consultant weboplossingen at organizations like Gemeente Almelo, Rijkswaterstaat, Anite Benelux, and IBM Global Business Services. Jeffrey holds a Doctoraal in Communicatiewetenschap from Radboud University.