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Alicia Lim has over two decades of experience in the banking and financial services industry, primarily with Citi since November 2010. In various roles, Alicia has excelled in client account management for commercial cards within corporate banking, developing and managing a portfolio of 12 Fortune 500 corporate clients across APAC markets and overseeing the Singapore Government's commercial cards account. Experience includes driving credit card performance across multiple APAC markets, leading partnerships with major technology and e-commerce firms, and managing product governance for cobranded and white label cards across Asia and EMEA. Alicia's earlier career includes positions at OCBC Bank and IBM, showcasing a strong foundation in financial consulting and sales. Educational qualifications include a Master’s in Business Administration and a Bachelor of Commerce in Banking and Corporate Finance from Murdoch University.