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Lauren Rowlett

Customer Experience Manager at ABLE

Lauren Rowlett is an experienced customer experience and success professional with a background in leading customer-focused initiatives across various industries. Currently serving as Customer Experience Manager at ABLE since July 2018, Lauren previously held roles at Microsoft as a Customer Success Specialist and at Salesforce in multiple capacities, including Customer Success Manager and Renewals Manager, where a notable achievement was maintaining an 85% renewal rate for over 1,000 accounts per quarter. Prior experience also includes positions at Nordstrom, where Lauren excelled in service experience and team motivation, Madewell as a Lead Stylist/Denim Expert, and Kitson as a Sales Associate. Lauren holds a B.S. in Fashion Marketing and Management from The Art Institute of California-Hollywood.

Location

Nashville, United States

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Offices


ABLE

ABLE is a women-run brand dedicated to moving fashion forward. We are approaching ethical fashion differently — through both our product & our purpose. ABLE makes leather bags, jewelry, clothing, and shoes — sustainably designed, timeless pieces, with the perfect balance of style and function. And ABLE’s purpose is empowering women, both locally and globally, by creating jobs with dignity. As you invest thoughtfully in your closet, you also invest in the women who made your products. Your purchase is her opportunity.


Employees

51-200

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