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Kim Schaap is a Customer Service Specialist at Lightmakers BV | Light & Living since September 2022, with prior experience in financial customer service at Achmea, addressing complex financial issues and managing payment arrangements from March 2021 to August 2022. Kim has a background in retail, having served as a Shopmanager at La Ligna and OKAÏDI, where responsibilities included team leadership, personnel planning, and administrative tasks, as well as sales roles involving customer advising and inventory management. Educational qualifications encompass a WFT Zorgadviseur degree, various MBO degrees in small business and retail management, and beauty specialist training.