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Alyssa Landreth is a dedicated customer care professional with experience in diverse roles within the customer service and communications fields. Currently serving as the Customer Care Lead at ABLE since November 2020, Alyssa manages project teams, trains staff, and addresses escalated issues while contributing to policy development. Previous positions include Customer Experience Advisor at Warby Parker, where effective problem-solving and communication enhanced the customer ordering process, and Communications Coordinator for the Six8 Fellowship, crafting strategic communications across various platforms. Alyssa's background also includes administrative support roles and social media strategy development, underpinned by a Bachelor of Arts in Social Justice from Trevecca Nazarene University.