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Dawon Kim has work experience at two companies. They started working as a Customer Success Manager at AB180 and Airbridge in 2021. Dawon later became a Customer Success Team Lead at both companies in February 2023.

Dawon Kim earned a Bachelor's degree in Communication and Media Studies from Ewha Womans University, which was obtained from 2017 to 2021. In between, from 2019 to 2020, Dawon also studied Business Administration and Management, General at European-University Viadrina. Additionally, Dawon obtained the certification of Amplitude Certified Insights Expert from Amplitude in October 2021.