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Johanne Mohr is a Senior Customer Experience Expert currently working at A1 Telekom Austria Group. With previous experience in branding and innovation consultancy, media management, and corporate strategy, Johanne brings a diverse skill set to their current role. Johanne holds a Bachelor's degree in Marketing, Communication, and PR, as well as certifications in Isozertifizierte Trainerin, Customer Experience Management & Design, and Design Thinking. Johanne's career has been marked by a strong focus on customer-centric approaches and strategic planning.