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Donie O'Sullivan is an experienced professional with a strong background in digital transformation and quality assurance across various sectors. Currently serving as the Self Service Channels Development Lead and Scrum Master at Virgin Media Ireland since July 2015, Donie O'Sullivan has successfully led large-scale digital transformation initiatives. Previously, at Lloyds Banking Group from January 2011 to July 2015, Donie O'Sullivan held several roles, including Business Test Lead for the Commercial Banking sector and UAT Lead for the Corporate Banking division, contributing to key projects such as customer onboarding optimization and major system migrations during the integration of Lloyds TSB and HBOS. Academic credentials include a degree from Munster Technological University and ISEB certification.