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Izzidin Abu Gharbieh has extensive experience in customer service management, currently serving as the Customer Service Division Manager at A. Sbitany & Sons Co. Ltd., the largest retailer and wholesaler of home appliances and electronics in Palestine since January 2003. In addition to this role, Izzidin is the Deputy Chairman of the Board at Al Nayzak, a non-profit organization focused on promoting scientific thinking among Palestinian youth through education and research. Previous roles include serving as an Engineering Consultant at Gulf Industrial Development Company from 2000 to 2003 and as a Project Manager at Universal Dar for Engineering & Environment between 1995 and 2003, where significant projects included a Master Plan for Water and Wastewater in collaboration with Dorsch/MOPIC. Izzidin holds a Master's Degree in Water & Environmental Engineering from IHE Delft Institute for Water Education and a Bachelor's Degree in Mechanical Engineering from Jordan University of Science and Technology.