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Dave Rivera has extensive work experience in technical support roles. Dave currently works as a Technical Support Engineer at 6sense since April 2021. Prior to that, they were a Senior Technical Support Representative at Responsys from June 2008 to April 2021. Before their role at Responsys, Dave held positions as a Technical Support Lead at CDC Software and Saratoga Systems, both from 2000 to 2008. Dave also worked as a Tech Support Lead at CDC Software (Pivotal CRM, Saratoga CRM) and Saratoga Systems. Dave began their career as a Tech Support representative at Per Se Technologies from 1996 to 2000.

Dave Rivera attended California State University, Stanislaus from 1992 to 1996, where they obtained a degree in Business Management. During their time at California State University, Stanislaus, they studied business, computer information systems, and beer. Prior to attending university, from 1987 to 1992, Dave Rivera attended West Valley College, where they earned an Associate of Arts (AA) degree. From 1986 to 1991, they also attended West Valley College, obtaining an Associate of Science (A.S.) degree. Apart from their formal education, Dave Rivera obtained the Responsys Essentials Master certification from Oracle in May 2020.