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Desiree' Licea, PSP, PMP, ESRM, has extensive experience in project and program management, currently serving as the Director of Service & Resources at 3Sixty Integrated since October 2017, where oversight and strategic resource planning have led to increased efficiency and profitability. Prior roles include Senior Program Manager and Program Manager at the same company, as well as Senior Project Manager at True North Consulting Group and various project management positions at Combs Consulting Group, ARBER INC, Argyle Security Inc, and Norment Security Group. Desiree' holds a Bachelor of Science in Business Management from the University of Phoenix, enhancing expertise in delivering exceptional customer service and developing project management methodologies to improve operational outcomes.