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Stacey Santiago, CPC has over 14 years of experience in various roles within the healthcare industry. Stacey is currently the VP of Support and Success at 3Play Media, where they oversee the support and success initiatives. Before joining 3Play Media, Stacey served as the Senior Director of Technical Support, Customer Success, and Solutions at the same company. Prior to that, they were the Director of Services at Wellframe, where they managed service operations. Stacey has also held leadership positions at athenahealth, including Senior Manager of Payer Configuration and Manager of Insurance Integration. Stacey also worked as a Rules and Format Associate at athenahealth. Additionally, Stacey gained experience as a Provider Data and Payer Management Specialist at Partners HealthCare.

Stacey Santiago, CPC holds a Bachelor of Arts (BA) degree in Psychology from Framingham State University. In 2009, they obtained the certification of Certified Professional Coder from the AAPC. Recently, in March 2021, they became a Video Accessibility Expert through the institution of 3Play Media.