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Kseniya Frantsuzova has worked as a Copywriter for the Northern Watch Company from 2014 to 2015. Later on, they have worked as a Copywriter and Email Marketing Specialist for Grand Capital Ltd from 2018 to 2020. From 2020 to 2022, they have worked as a CRM Manager for Data-Driven Lab, performing tasks related to developing CRM strategy, marketing automation, and analysis of marketing campaigns. Presently, they are working as a Customer Relationship Management Manager for VIGROM, and starting in June 2023, they will work as a CRM Manager for 3Commas.io company.

Kseniya Frantsuzova earned a Master's degree in Russian philology from Novosibirsk State University between 2009 and 2014. In addition to their degree, they have obtained four certifications: Fundamentals of Marketing Strategy from Coursera in April 2023, Email Marketing from Netology in October 2019, Analytics Course from Bloomreach in June 2023, and Engagement Foundations Course from Bloomreach in March 2023.