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Kristy Pugh is a seasoned finance professional with extensive experience in administration and operations. Currently serving as a Fund Administrator at Generation Life since March 2023 and as Operations Support for Insurance and Claims at UniSuper since January 2023, Kristy has developed a strong skill set in financial management. Previous roles include Senior Plan Specialist at Autonomy Plan Management, Business Banking Administrator at Westpac, and Customer Service Representative at PROBE Group. Notably, Kristy led a Financial Planning Administration team at Bendigo and Adelaide Bank from 2005 to July 2019, following a leadership role in Margin Lending at Goldman Sachs JBWere from 1999 to 2005. Throughout these positions, Kristy has demonstrated expertise in team management, operational support, and customer service within the financial sector.