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Alan Borock is an experienced professional in the ticketing and customer support industries, currently serving as Vice President, General Manager, and Customer Support Lead at 1Ticket.com since January 2021. With prior roles including Customer Support Lead and Specialist at the same company, Alan has demonstrated expertise in team leadership, client relations, and software troubleshooting within a SaaS environment. Additional experience includes positions at D.C. United, Aberdeen IronBirds, and the Washington Nationals, where Alan managed ticket operations, orchestrated group sales, and liaised with Major League Baseball for playoff inventory management. Alan holds a Bachelor of Arts in Sports Business from Saint Leo University.