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Shannon Egan is an experienced professional in account management and team leadership, currently serving as the VIP Team Manager at Zynga since August 2018. In this role, Shannon oversees the VIP Slots Team, focusing on productivity and quality goals while providing coaching and career development. Prior to this position, Shannon held roles as Senior VIP Account Manager and VIP Account Manager, utilizing expertise in evaluating and monitoring VIP players. Shannon’s experience also includes working as Key Account Manager at Electrum, where merchant branded loyalty solutions were developed, and as Junior Account Executive at Yelp, managing a substantial client base. Additional roles include Business Development Specialist at Sierra ITS, Nanny Recruiter at Cambridge Nanny Group, and various positions in customer service and marketing. Shannon holds a degree in Communications from Loyola University Chicago and has pursued further education in Music Business and Social Media Marketing.